Submit a Claim - Claim Instructions

If you are a physician or eyecare clinic who relied on ECL Group, LLC, and affiliated entities for record-keeping and related practice management support services, OR, if you were a patient of a physician or eyecare clinic associated with ECL Group, LLC, and affiliated entities, you could be entitled to a payment from a class action settlement. Each Settlement Class Member has the right to submit a claim for a Settlement Benefit (as described below) and is entitled to submit only one Claim Form.

Patient Settlement Class Members:

You may submit a Patient Claim Form for one or more of these benefits:

Cash Reimbursement. Use the claim form to request money for one or more of the following:

  1. Pro Rata Share of the available Patient Fund. You will receive an equal share of the fund available for all patients who submit a valid claim.
  2. Reimbursement for Money You Spent. If you spent unreimbursed money trying to avoid or recover from fraud or identity theft that you believe is fairly traceable to the ECL data breach (out-of-pocket losses), you can be reimbursed up to $5,000. You must submit documents supporting your claim.
Physician Settlement Class Members:

You may submit a Physician Claim Form for any benefits for which you are eligible.

Cash Payment and Billing Credits. Use this Claim Form to request one or more of the following:

  1. Pro Rata Share of the available Physician Settlement Fund. All Physician Settlement Class Members are eligible to claim this benefit. If your Claim is approved, you will receive a cash payment consisting of an equal share of the fund available for all Physician Settlement Class Members who submit a valid Claim.
  2. Billing Credits. If you are a member of the myCare Integrity Class, the iMedicWare Class, or the MyVisionExpress Class, you may be eligible to claim certain billing credits. The billing credits are not cash payments.

Claim Forms must be submitted online or postmarked (if mailed) no later than March 14, 2024. Claims submitted after the deadline will be deemed untimely and may not be accepted.

For more information about the Settlement benefits available, please review the Notice, the Frequently Asked Questions, and the Settlement Agreement before completing your Claim Form.

Please Note: The settlement administrator may contact you to request additional documents to process your claim. Your share of the available Patient Settlement Fund will depend on the number of claims filed.


Documentation (for Patient Settlement Class Members only):

If you are a Patient Settlement Class Member who plans to make a claim for reimbursement of Out-of-Pocket Losses, documentation must be provided to support your claim. Documents should be clear, readable copies, as anything you submit will not be returned to you. You may redact unrelated transactions and all but the first four and last four digits of any account number (if applicable). See the table below for examples of sufficient documentation for expense types.

Expense Type Examples of Documentation Required
Costs related to credit monitoring purchases/freezing/unfreezing. Receipts, notices, or account statements reflecting payment for a credit freeze.
Costs, expenses, and losses due to identity theft, fraud, or misuse of your personal information. Account statement with unauthorized charges circled; police report; IRS document; FTC Identity Theft Report; letter refusing to refund fraudulent charges; receipt for your credit monitoring services purchase.
Other expenses such as notary, fax, postage, copying, mileage, long-distance telephone charges, or professional fees. Phone bills, receipts, detailed list of addresses to which you traveled (i.e. police station, IRS office), reason why you traveled there (i.e. police report or letter from IRS re: falsified tax return) and number of miles you traveled.

If you are filing online, please have this information ready before you start to file, as your claim will not be saved if you have to come back and finish at a later time. Documents that are uploaded must be less than 20 MB per file and in one of these formats: jpg, jpeg, png, gif, tif, tiff, doc, docx, xls, xlsx, pdf, txt, rtf, or zip. If you are unable to electronically upload a copy of your documents as part of the online Claim Form, you will need to mail a printed Claim Form along with your documentation to the Settlement Administrator.

Please Note: The Settlement Administrator may contact you to request additional documents to process your claim.


File Online:

After clicking the button below, you will be asked to provide the Unique ID you received with your Postcard Notice from the Settlement Administrator. If you did not receive a Postcard Notice or have lost yours, please contact the Settlement Administrator at 1-877-328-5803 (Toll-Free) for assistance. As part of the Patient Claim Form, you will be asked to provide your contact information, detailed information about the losses you incurred, and any documentation you wish to provide. As part of the Physician Claim Form, you will be asked to provide your Practice Name, Licensee Name, and detailed information about the contracts you fulfilled. Please have all your documentation as described above ready, as your claim will not be saved if you have to come back and finish at a later time.

Please click either the Patient Claim Form OR Physician Claim Form button below to get started:



After submitting your completed claim online, you will receive an email with a Confirmation Code for your completed submission. Receipt of a Confirmation Code means your claim was successfully submitted. Be sure to keep your confirmation email and code and refer back to them if you have any questions about your claim Form. If additional information is required to complete your Claim, you will be contacted by the Settlement Administrator.


File by Mail:

If you wish to submit a Claim Form via standard mail, you may download a copy of the Patient Claim Form or the Physician Claim Form. You will need to provide all the information requested on the Claim Form, attach any supporting documentation, sign it, and date it. Then, mail it to the following address:

In re: Farley v. ECL Holdings Privacy Breach Litigation
c/o Settlement Administrator
P.O. Box 2630
Portland, OR 97228-2630

Remember: All Claim Forms must be submitted online or postmarked no later than March 14, 2024.